DirectAdmin Site-Helper

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IP Manager

This section covers understanding IPs categories, adding, assigning and removing IP adressses.

Accessing IP Manager

To access IP Manager, sign into the control panel and then click on the "Server Manager" icon, followed by the "IP Management" link.

access ip manager
access ip manager

You will see a page that looks similar to this:

IPs list

The IP manager allows you add IP addresses to the control panel and allocate them to your Resellers.

Server IPs

This is the main server IP address ( in the above table). The status is "server" because the IP address is owned by the server only. The table tells us that 5 Users have sites on the server IP.

Owned IPs

An owned IP is an IP address allocated to one User only. For example, our Reseller (assistance) owns, which is the IP address of his User (helper) main web site (remember that Resellers are also Users). You can think of owned IP addresses as dedicated or static IP addresses.

Technically, the Admin "owns" all the IP addresses in the table (except for server IPs). That is, the Admin controls how they are used.

Shared IPs

A shared IP is an IP address that more than one User can be assigned to. In the above example, our reseller using for name-based hosting. That is, he could create unlimited web sites that resolve to that IP address.

Free IPs

A free IP is an IP address not in use by any User. The Reseller can make it owned by a single User (to give that site its own dedicated IP address) or the Reseller can make it shared (and host many sites from that IP address). In the above example, is free and owned by the Reseller support.

Name Servers

The nameserver column shows which IPs the Reseller's name servers are using (this only applies if the Reseller's account comes with its own name servers). IP addresses allocated to name servers still remain free for web site hosting. This means a name server and a web site with its own dedicated IP address can exist together (use the same IP address).

Adding IP Address

You must tell the IP manager which IP addresses are allocated to your server. To add an IP address, click on the "Add IP" button at the top of the screen, enter your desired IP address and click the "Add IP" button again. The IP address will then appear in the table with free status.

The Netmask value is usually but you may change this as needed.

adding IP addresses

Assigning IP Addresses

To assign an IP address to a Reseller, place a check next to the IP address(es) you want to assign and then select the Reseller name from the dropdown menu. Then, click "Assign" button at the top of the table.

modify IP addresses

Please note that you cannot assign an IP address that is currently owned by a different Reseller. For example, we could not assign to support because assistance is the Reseller currently owning it. We would first have to remove the IP address from support.

Removing IP Addresses from Resellers

To remove an IP address from a Reseller, place a check next to the IP address(es) you want to remove and click the "Remove from reseller" button. Please note that you can only remove "free" IP addresses. That is, if the IP address is owned by the Reseller or one of his/her Users, the remove function will not work.

Need more help?

Please contact your hosting company for more assistance, or visit the DirectAdmin support forum at

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